Your privacy is important to Tātaki Auckland Unlimited.

Tātaki Auckland Unlimited is a Council Controlled Organisation of Auckland Council, and consists of the following businesses and operating units:

  • Auckland Art Gallery Toi o Tāmaki
  • Auckland Conventions Venues & Events
  • Auckland Live
  • Auckland Stadiums
  • Auckland Zoo
  • Business
  • Chief Executive Office
  • Corporate Services
  • Film (Screen Auckland)
  • Invest
  • Meet (Auckland Conventions Bureau)
  • New Zealand Maritime Museum
  • Study, work and live
  • Visit

Auckland Unlimited’s Privacy Policy governs our collection, use and disclosure of your personal information (as defined in the Privacy Act 2020 (Privacy Act)) and has been prepared in accordance with our obligations and your rights set out in the Privacy Act.

We may change this Privacy Policy from time to time. 

You can find a copy of the Privacy Policy here.


CCTV privacy notice

Tātaki Auckland Unlimited has installed Closed Circuit Television (CCTV) cameras in some of our venues to monitor for any unwanted or unsafe activity. In accordance with the Privacy Act 1993, Auckland Unlimited must ensure that these CCTV cameras do not unnecessarily impede on our visitors’ privacy.

We have created a privacy policy to govern the collection, use and disclosure of images captured by CCTV cameras. This privacy policy is designed to inform you of our reasons for installing CCTV cameras and where personal information has been collected, your rights in relation to that information.

Nothing in this privacy policy limits or excludes your rights under the Privacy Act 1993.

Privacy policy overview

This privacy notice will set out:

  • what information is being collected
  • the purpose of the information’s collection
  • whether we intend to pass this on to others, and who they may be
  • whether the collection of this information is authorised or required under a particular law
  • the rights of the individual to access and correct the information
  • our address for contact

 What information is being collected?

We have placed CCTV cameras up at some of our venues to monitor specific areas for security and safety purposes. These cameras may from time-to-time record footage of you, your family and friends as you pass through the CCTV camera area. We consider this footage to be your personal information so we will be ensuring that it is managed as set out in this privacy policy.

What is the purpose of the information collection?

Tātaki Auckland Unlimited is taking steps to ensure the safety and security of our staff and visitors, as well as making sure that our venues are prevented from damage in any way. We view CCTV cameras as a means to carry out these steps with minimal imposition on our visitors. It is also paramount that our staff are safe and secure when working at our venues. The CCTV cameras are a way to help achieve that objective. We may use this footage when conducting internal investigations relating to staff or visitor complaints.

Will we be passing this information on to other parties? Who will they be?

In the event of some unlawful activity being carried out at the premises, and it being recorded on our CCTV cameras, we may pass that footage over to Police for the purpose of an investigation. Likewise, if the Police believe some unlawful activity was carried out at the complex then they may view or ask us to hand over any footage that may help.

Is collection of this information authorised or required under a particular law?

As the owner and/or operator of the venues it is our right to install and operate the CCTV cameras in our properties.

What rights do individuals have to access and correct the information?

Any individual who is recorded by our CCTV cameras has the right to access that footage and to make any corrections so long as that information relates to that individual. These are principles of the Privacy Act 1993. The length of storage of footage may vary from complex to complex and so there is no guarantee that this information will still be held by Tātaki Auckland Unlimited at the time the individual wants access. The individual has no right to access footage that does not relate to the individual.

If you have any queries about these policies or personal data we have collected, please contact:

Privacy Officer


PO Box 5449
Victoria Street West
Auckland 1142